What items

is not allowed to transport

Some items are strictly prohibited from being shipped. These are primarily items that may pose a threat to human life or health, or cause damage to other parcels or operational equipment. You can view the full list below.
Food products
Medications and dietary supplements
All types of weapons and other offensive or defensive items
Alcohol and alcohol-containing products
Cigarettes and tobacco
Paints, varnishes, and flammable materials
Antiques and original works of art
Animal-derived products and live plants
Military and dual-use goods

Prohibited Items

Certain items are strictly prohibited from being shipped. These are primarily shipments that may pose a risk to human life or health, or cause damage or destruction to other parcels or operational equipment. You can view the full list below.
1.
Food products

Food products from countries serviced by the platform, except those that meet all of the following criteria:

  • The actual weight of the products addressed to a private individual does not exceed 10 kg;
  • The products are shipped in the manufacturer’s packaging and the packaging has not been opened;
  • The products do not require temperature control (i.e., can be stored at normal room temperature).

Includes substances or products (unprocessed, partly processed, or processed) intended for human consumption.

2.
Medicinal products

Substances or mixtures of natural, synthetic, or biotechnological origin used for contraception, prevention, diagnosis, or treatment of human diseases, or for altering bodily functions. The list also includes vitamins and dietary supplements (DS). Exceptions apply only when all of the following are true:

  • The actual weight of vitamins or DS addressed to a private individual does not exceed 10 kg;
  • They are shipped in unopened manufacturer packaging;
  • They do not require temperature control.

Applies to substances or products (unprocessed, partly processed, or processed) intended for human consumption.

3.
Alcohol-based perfumes

Alcohol-based perfumes, cosmetics, and other flammable aerosols

(e.g., deodorants, sprays, gel polishes).

4.
Excise goods

Alcohol, alcoholic beverages, beer, tobacco products, heated tobacco (HTP), e-liquids for electronic cigarettes (with or without nicotine) in cartridges, refill containers, etc.

5.
Cash

5. Cash (banknotes, coins), foreign currency, bank metals, precious and semi-precious stones (cut or uncut, polished or unpolished), jewellery, payment documents, and securities

(e.g., gold, silver, platinum-group metals in any form; diamonds, rubies, pearls, amber, amethysts, turquoise, agate; shares, bonds, coupons, bills of exchange, promissory notes, letters of credit, checks, bank drafts, deposit certificates, and similar financial instruments).

6.
Identity documents, work books, permits, licences, and similar papers.

Identity documents, work books, permits, licences, and similar papers.

7.
Bank cards.

Bank cards.

8.
Antiques

Antiques (including antique books), items over 100 years old, original works of art (not copies), rare orders and medals classed as cultural valuables

(e.g., paintings, icons, hand-drawn artworks, collages; engravings, prints, lithographs; sculptures; postage or revenue stamps; zoological, botanical, mineralogical, anatomical collections; items of historical, archaeological, palaeontological, ethnographic, or numismatic interest).

9.
Military

Military and dual-use goods, specialised technical devices for covert information gathering

(e.g., bugging devices, shielding materials that absorb RF radiation, telecom equipment with user-side encryption, detection and localisation systems, sniper scopes, collimators, thermal imagers, night-vision devices, items containing GPS trackers, etc.).

10.
All types of weapons

All types of weapons (including hunting and sporting arms), parts and ammunition, replicas, full-size models, blank-firing copies, pneumatic, cold, beam, and electroshock weapons, and other items designed for attack or defence

(e.g., machine guns, air rifles, bullets, shells, primers, sabres, hunting knives, nunchucks, knuckle-dusters, pepper spray, laser guns, tasers).

11.
Explosives

Explosives, explosive devices, and detonators

(e.g., TNT, gunpowder, blasting caps, detonators, safety fuse, detonation cord, ammunition, homemade explosive mixtures, signal/flare rockets, fireworks, railway torpedoes, bengal lights, pyrotechnics, tear-gas canisters).

12.
Live animals and plants

Live animals and plants, insects, furs, hides, taxidermy, feathers, ivory and ivory products.

13.
Pornographic materials

Pornographic materials, counterfeit and falsified goods.

14.
Narcotics

Narcotics, psychotropic substances, their analogues and precursors, incl. cannabis in any form for any purpose.

15.
Human remains

Human remains, organs, tissues, ashes, DNA tests, blood/urine samples, etc.

16.
Unlabelled containers with liquids

Unlabelled containers with liquids, powders, or other substances of unknown composition or purpose.

17.
Seeds

Seeds and planting material

(e.g., crop seeds, potatoes, fruit, forest and ornamental plants, cut flowers from quarantine-risk regions).

18.
Personal belongings

Personal belongings if sender and recipient are the same individual.

19.
Flammable liquids

Flammable liquids and solids or substances prone to spontaneous combustion

(e.g., petrol, kerosene, acetone, methanol, methyl ether, brake fluid, carbon disulfide, solvents, glues, perfumes, nail polish, paint, cleaners, empty fuel tanks, metallic potassium/sodium/calcium, white/phosphorus, nitrocellulose, fireworks, coal samples, pellets, firewood, magnesium, metal powders).

20.
Toxic and highly active substances

Toxic and highly active substances in any physical state

(e.g., brucine, nicotine, strychnine, formalin, antifreeze, ethylene glycol, mercury, cyanides, Zyklon, similar poisons).

21.
Corrosive substances

Corrosive substances

(e.g., hydrochloric, sulfuric, nitric acid; potassium/sodium lye; bleach, battery electrolyte, paint strippers).

22.
Radioactive and infectious substances

Radioactive and infectious substances

(e.g., medical isotopes, gamma-probe heads, microorganisms, prions, vaccines, clinical waste, bio-samples).

23.
Used personal items

Used personal items (clothing, footwear) in dirty condition; used auto/aircraft parts.

24.
Ukrainian vehicle licence plates.

Ukrainian vehicle licence plates.

25.
Poaching equipment

Poaching equipment

(e.g., electric fishing devices, monofilament nets, hunting traps).

26.
Metals, scrap metal, and untreated timber

Metals, scrap metal, and untreated timber

(e.g., rare-earth metals, alloys, shavings, ingots, nickel powder, tungsten, molybdenum, cobalt intermediates, etc.).

27.
Shipments addressed to foreign courts

Shipments addressed to foreign courts, banks, enforcement services, PO Boxes, or offices of other postal operators.

28.
Data carriers with restricted access

Data carriers with restricted access (discs or flash drives requiring a password).

29.
Used vehicle tyres

Used vehicle tyres of any kind.

30.
Any gases for household or industrial use

Any gases for household or industrial use

(e.g., pressurised cylinders, lighters, propane-butane, nitrogen, neon, argon, oxygen, chlorine).

31.
Soil samples

Soil samples.

32.
Prepared animal and fish feed.

Prepared animal and fish feed.

33.
Any other potentially dangerous cargo

Any other potentially dangerous cargo

(e.g., oil cakes, fertilisers, dry ice, asbestos, vinegar, magnetised materials, internal combustion engines, lawn mowers, standalone lithium or metal batteries, segways, EVs, e-bikes, hoverboards, airbags, breathing apparatus, compressed-gas cylinders, chainsaws, refrigeration units with refrigerants, etc.).

34.
Printed materials produced in Russia, Belarus, or occupied Ukrainian territories

34. Printed materials produced in Russia, Belarus, or occupied Ukrainian territories, and books containing works by authors who were Russian citizens at any time after 1991 (except former citizens who are now—or were at death—Ukrainian citizens and not citizens of the aggressor state).

34.
Any other items prohibited for export by the seller’s country / import into Ukraine.

Any other items prohibited for export by the seller’s country / import into Ukraine.

* Shipments sent to international online stores are accepted on the condition that the customer covers the cost of delivery, customs clearance, and any additional charges if the store refuses to pay for customs processing. Please consult with the online store regarding their return policy and customs procedures before sending your parcel.

** Recipients must be of legal age according to the laws of the destination country. Shipments addressed to minors will only be accepted if prior approval has been obtained. Please contact our support center before shipping in such cases.

*** Please note: There is currently an exception for European countries (Poland, Germany, France, Spain, Italy, Czech Republic, the United Kingdom, and Turkey). For these countries, power banks, generators, chargers, EcoFlow devices, and standalone batteries are allowed for shipment via Mall.ua. There is a value limit for shipments to Turkey — the total order value must not exceed €1500. This restriction does not apply to other listed European countries.

**** Please note: For shipments to the USA, standalone lithium and metal batteries (not part of equipment), non-dry batteries, segways, electric vehicles, electric motorcycles, hoverboards, power banks, generators, chargers, and EcoFlow products are strictly prohibited and are included in the Mall.ua restricted items list.
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3

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